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Business Success Center

Tips and Techniques for Tradeshow Success

Tradeshows…a time for new opportunities, new customers, and increased revenue! But, let’s face it…it’s also a time of cumbersome set-up, long hours, and often unsuccessful results. Having an exhibit at a trade show, regardless of the location and duration, is an investment. Make it a worthwhile one!

First and foremost, determine exactly what you want to achieve from exhibiting at the show. Make your goals very specific, putting numbers to notions. For example, if your goal is to attain new customers, set your sites on attaining 50 leads, which will result in 20 appointments and ten new customers. Watch generalities, such as planning to obtain a large new potential client list. Have a plan on exactly what you will do with this list and when you will do it.

Once you set your specific goals, you need to determine if exhibiting at the show will enable you to reach these goals. Will the show attract your target market? How has attendance been in the past? What will be done to market the show? If this is your first time exhibiting at the show, ask for a list of past exhibitors. Contact several to learn about their past experience…get as much free advice as you can!

According to Friedman’s, Exhibiting At Trade Shows, 56% of attendants form their impression of you within 3-4 seconds. Numerous research exists that can help exhibitors achieve the look of success at a tradeshow. However, what I think many fail to emphasize is the people factor of attracting participants. If you’ve got 3-4 seconds, make them count. Get out from behind that table and be right where your prospects are. Capture their interest with enthusiasm and excitement! Your communication is the most effective show tool you have. Write out and practice what wording will best enable you to reach your specific goals. Make every word count!

If you are going to invest the time and money in the show, use it to help your company in every way possible. Review your current marketing efforts, and include show promotion in every appropriate opportunity. Use your Web site to attract people to your show and the show to attract people to your Web site. And, of course, use this opportunity to contact your prospective customers. Personal invitation by phone, mail, and even e-mail can be very successful. Have them bring a VIP card to your booth to receive a great prize or to be the first to test your new product. Take action to bring the customers you want right to your booth.

Don’t forget about your current customers. Use the show to continue positive relationship building with your top customers. Make a call or include trade show information in the current communications you have with your customers. Also, realize the show is a great opportunity to attract new employees. Couple your employee recruitment efforts with your show promotion to double your effectiveness.

Regardless of marketing efforts taken by the show’s host, you can’t rely on their action to make the show work for you. In this busy world of multi-tasking, numbers at shows are decreasing. Those who do attend come with a fixed agenda and have no intention of wasting time. They have to see a personal or professional benefit for interacting with you, and it’s your job to communicate these benefits. If you determine that this show will allow you to reach your specific goals, spend some time preparing your plan. Make your investment pay off!

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